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The Ulta team was deeply apologetic after sending an email to customers that referenced the death of designer Kate Spade. The email, which went out to customers on Tuesday morning, offered condolences for the loss of the iconic designer and listed a number of discounts available at Ulta in her memory.
Many customers were outraged when they saw the email, as it seemed like Ulta was exploiting Kate Spade’s death for financial gain. The company quickly issued an apology, stating that the reference to Kate Spade had been included in error.
“We are deeply sorry for our mistake in referencing Kate Spade in our morning email,” said an Ulta spokesperson. “Our thoughts and prayers are with her family and loved ones during